FREQUENTLY ASKED QUESTIONS
Register with us to:
- Receive reward points
- Receive updates on latest online promotion or beauty newsletter
- Check your order history
- Enjoy member special privilege promotion
- Receive special offers and a discount code on your birthday
Find your products. Click on the product name to get to the specific product details page.
Add the product to your shopping cart. Select your product and quantity and then click the “Add To Cart” icon. You will then be redirected to your cart page. Here, you can update quantities, and add or delete items. Once done, simply click the “Proceed to Checkout” button. Or you can either continue shopping and browsing the site.
On the Checkout page, fill in your preferred delivery address, your payment method. Key in your promo code if you have one. For members, remember to login to redeem your points. Then, simply click the “Place Order” button after reading our Terms and Conditions. After your order has been submitted, a “Thank You” page will be displayed, confirming your order. An email confirming receipt of your order will be sent to you. If an order confirmation does not arrive within 24 hours after submission, please contact our customer service center for assistance by phone at +65 8190 5133 or via email to email@example.com.
Secure Ordering & Payment Options
HitPay is a payment method for online purchases that allows users to send money online. HitPay offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the merchant. HitPay accepts PayNow, GrabPay, Visa, Masters, Amex, ShopeePay, AliPay and WeChatPay.
Buy Now. Pay Later. 3 Instalments. 0% Interest. PACE Vouchers available. Both Debit and Credit Cards accepted. No extra fees & charges. Get the things you want now at no additional cost. Full transparency & breakdown shown.
Buy Now. Pay Later. 3, 6 & 12 Months Instalments with DBS and HSBC. 0% Interest. Both Debit and Credit Cards accepted. No extra fees & charges. Get the things you want now at no additional cost. Full transparency & breakdown shown.
Buy Now. Pay Later. 3 Instalments. 0% Interest. Earn 5% Cashback. Both Debit and Credit Cards accepted. No extra fees & charges. Get the things you want now at no additional cost. Full transparency & breakdown shown.
Both Debit and Credit Cards accepted for Membership, Subscription and Affiliate Program.
Buy Now. Pay Later. 3 Instalments. 0% Interest. Both Debit and Credit Cards accepted. No extra fees & charges. Get the things you want now at no additional cost. Full transparency & breakdown shown.
• There is a specific alphanumeric code associated with each SAVVYPALS online promotion that you can use to redeem the promotion.
• There may be a minimum item purchase requirement. Enter this code in its entirety in the promotion code field on the cart information page during the checkout process.
• You will see the promotion reflected in your shopping cart. You may only use one promotion code per order, per person.
• All promotion codes are available for a limited time, while stocks last and cannot be used once expired.
• These promotion codes are not redeemable for cash.
You will also receive sample during our free samples giveaway campaign. Do checkout our Facebook fanpage SAVVYPALS or signup for our newsletter to receive updates!
Due to the limited nature of the free samples, we regret we are unable to reship samples if they arrive damaged, if you received the wrong one, or if one is missing from your order. Samples are shipped with your purchased orders only.
If you would like to cancel an online order or change the color code of an item after it has been placed, please contact us by phone at +65 8190 5133 or email us within one hour of placement. We will do our best to accommodate your request. Once an order is completed, we regret that it cannot be changed or cancelled.
If your order is cancelled, you will receive an email notice to advise you of the cancellation. You will not be billed for any cancelled items. If you have questions about a cancelled order, please contact our Customer Service at +65 8190 5133 or via email to firstname.lastname@example.org.
PALSLINE: WhatsApp us at +65 8190 5133 from 9am to 6pm, 7 days a week.
If an item selected is temporarily out of stock at the time of your order, you will not be charged for that and we will notify you on the availability soonest.
The affiliate program handles the affiliate accounts by tracking which affiliates have referred visitors to the website and rewards them with a specific commission based on what the referred visitor did on the website (purchases, sign ups, etc).
Affiliates use the affiliate referral link/URL to promote current website or products. Specific affiliates are tracked because their IDs or usernames are appended to their URL, therefore the system can track which affiliate link brought a customer to your website. If the customer successfully completes a conversion (i.e a sale, or a form submission), a referral will be generated and the affiliate will be awarded a commission.
BE A SAVVY AFFILIATE, it’s free registration!
You may understand more here.
Functional drink is a non-alcoholic drink that contains non-traditional ingredients, including herbs, vitamins, minerals, amino acids or added raw fruit or vegetable ingredients, which is claimed to provide specific health benefits beyond those of general nutrition—e.g., boosting or enhancing the immune system or heart, improving joint mobility, increasing sense of well-being, increasing energy and satiety.
For more information about our PRETTY EASY functional drinks, please read up here.
Learn how to consume over here.